Akpan Bessy Monday

Dedicated Kitchen Assistant & Operations Support Professional

Smart Avenue, Eneka Rd, Portharcourt, NG.

About

A dedicated and reliable professional with a proven track record in organized operations, hygiene maintenance, and efficient support across diverse environments. Adept at ensuring high standards of cleanliness, supporting team efficiency, and managing resources effectively. Eager to leverage a strong work ethic and diverse skill set in a Kitchen Assistant role, contributing to seamless kitchen operations and overall organizational success.

Work

Dominion Medical Service

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Auxiliary Nurse

Obioakpor, Rivers State, Nigeria

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Summary

Assisted in direct patient care, monitored vital signs, and supported clinical duties to enhance team efficiency and patient care delivery.

Highlights

Assisted in direct patient care, including monitoring and accurately recording vital signs for 15+ patients daily, contributing to precise medical assessments.

Supported nurses and doctors in various daily clinical duties, enhancing team efficiency and patient care delivery.

Maintained rigorous cleanliness and proper hygiene protocols across the healthcare environment, ensuring a safe and sterile setting for patients and staff.

Provided compassionate and empathetic care to patients, fostering a supportive and comforting atmosphere during their treatment.

Creek viva check point Hotel

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Kitchen Assistant

Egbema, Imo State, Nigeria

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Summary

Assisted chefs with ingredient preparation and maintained kitchen hygiene, ensuring efficient meal service and compliance with food safety standards.

Highlights

Assisted chefs with ingredient preparation, including washing, peeling, chopping, and portioning, to ensure efficient meal service.

Maintained cleanliness of work surfaces, utensils, and equipment in compliance with food safety standards.

Supported inventory management by receiving deliveries, organizing storage, and rotating stock to reduce waste.

Provided general assistance during busy service periods, contributing to smooth kitchen operations and timely food delivery.

Santacruz Hotel

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Receptionist

Egbema, Imo State, Nigeria

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Summary

Managed front desk operations, ensuring seamless visitor reception, efficient communication, and precise administrative support within a hospitality environment.

Highlights

Received and professionally attended to an average of 30+ visitors daily, maintaining a welcoming and efficient front office environment.

Managed high volume of incoming calls, scheduled appointments, and resolved diverse inquiries, significantly enhancing patient and client communication.

Maintained meticulous records and streamlined daily office operations, improving administrative efficiency and data accessibility.

Dominion Medical Services

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Healthcare Support

Obioakpor, Rivers State, Nigeria

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Summary

Provided general healthcare support, direct patient care, and basic medical procedures, ensuring efficient clinic operations and patient comfort.

Highlights

Assisted in general healthcare services, providing crucial support for efficient clinic operations and patient flow.

Provided direct support in patient care and basic medical procedures, ensuring patient comfort and adherence to protocols.

Ensured a safe and hygienic environment for patients and staff, actively contributing to infection control and workplace safety standards.

Education

West African Examinations Council

Certificate

Certificates

Auxiliary Nursing Certificate

Skills

Communication & Interpersonal Skills

Client Relations, Active Listening, Inquiry Handling.

Customer Service

Client Satisfaction, Relationship Management, Issue Resolution, Service Excellence, Customer Retention.

Patient Care

Basic Healthcare, Vital Signs Monitoring, Patient Support, Compassionate Care, Clinical Assistance.

Adaptability & Resilience

Multitasking, Pressure Management, Prioritization, Stress Management.

Collaboration & Problem Solving

Teamwork, Problem Solving, Cross-functional Collaboration, Conflict Resolution.

Hygiene & Safety

Environmental Cleanliness, Infection Control, Safety Protocols.

Office Administration

Record Keeping, Appointment Scheduling, Daily Operations, Data Management.

References

References

Available upon Request